Refund Policy
To qualify for a refund, all items must be returned unworn, unaltered and in their original condition with all included packaging, stickers, tags and paperwork. Worn or altered watches will not be accepted for a refund. Watches returned without all packaging, stickers, tags and paperwork may incur a 10% restocking fee.
Special ordered items do NOT qualify for a refund if you wish to return the item. In the case of a special order, all funds will remain on the customer account as a store credit, which may be used to purchase another item.
Returns must be initiated within 7 business days of delivery. Items must then be in transit to Microbrand Watch Collective within 7 business days of receiving a return label to qualify for a full refund. Returns initiated after 7 business days may only qualify for store credit. Any items received outside of the return window will be subject to a 10% restocking fee.
To return or exchange your watch, please log into your account or contact info@microbrandwatchcollective.co.za to begin the return process.
All refunds may take up to 15 business days to process once received.
Warranty
We work with our brand partners and offer factory warranties on all products sold on our store. Please refer to the list below for brand specific warranty information.
EZA WATCHES and its suppliers make no warranties about the EZA WATCHES Material, software text, downloads, graphics, and links, or about results to be obtained from using the website.
Privacy Policy
PRIVACY NOTICE
This privacy notice discloses the privacy practices for Microbrand Watch Collective. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
By submitting your phone number in notify me and coming soon forms, you consent to receive marketing text messages (e.g. promos, cart reminders) from Microbrand Watch Collective at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Terms & Conditions
CONDITIONS OF USE
Welcome to our online store! Microbrand Watch Collective and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
PRIVACY
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit Microbrand Watch Collective or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
Content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Microbrand Watch Collective or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Microbrand Watch Collective and protected by international copyright laws.
TRADE MARKS
Microbrand Watch Collective trademarks and trade dress may not be used in connection with any product or service that is not owned by Microbrand Watch Collective, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Microbrand Watch Collective. All other trademarks not owned by Microbrand Watch Collective or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Microbrand Watch Collective or its subsidiaries.
LICENSE AND SITE ACCESS
Microbrand Watch Collective grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Microbrand Watch Collective. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Microbrand Watch Collective. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Microbrand Watch Collective and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Microbrand Watch Collective's name or trademarks without the express written consent of Microbrand Watch Collective. Any unauthorized use terminates the permission or license granted by Microbrand Watch Collective. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Microbrand Watch Collective so long as the link does not portray Microbrand Watch Collective, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Microbrand Watch Collective logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Microbrand Watch Collective and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Microbrand Watch Collective reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Microbrand Watch Collective and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Microbrand Watch Collective and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Microbrand Watch Collective or its associates for all claims resulting from content you supply. Microbrand Watch Collective has the right but not the obligation to monitor and edit or remove any activity or content. Microbrand Watch Collective takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from Microbrand Watch Collective are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Microbrand Watch Collective and its associates attempt to be as accurate as possible. However, Microbrand Watch Collective does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Microbrand Watch Collective itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Microbrand Watch Collective ON AN "AS IS" AND "AS AVAILABLE" BASIS. Microbrand Watch Collective MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Microbrand Watch Collective DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Microbrand Watch Collective DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Microbrand Watch Collective ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Microbrand Watch Collective WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Microbrand Watch Collective, you agree that the laws of South Africa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Microbrand Watch Collective or its associates.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Microbrand Watch Collective. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.